Simple Online Pharmacy | Online Doctor Reviews 

50,452
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 27,848 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the website and completing the online ordering process is remarkably simple and user-friendly. Deliveries are exceptionally fast, frequently arriving by the next day accompanied by helpful status tracking updates. Consumers also appreciate the supportive clinical guidance, clear communication, and useful educational information provided throughout their wellness journey. However, some people mentioned issues with the automatic reordering system, noting that repeat prescriptions occasionally arrived much too early than expected. Reviewers explained that unwanted packages were sometimes dispatched before they had a chance to update their choices or finish existing medication.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very quick and on-time... See more

Service

People report positive experiences with service, frequently highlighting the fast, professional, and... See more

Order

Consumers find order to be a generally positive experience, frequently highlighting that re-ordering is quick... See more

Product

Customers consistently note positive experiences with product, highlighting successful weight loss journeys... See more

User experience

Users describe positive interactions with user experience, highlighting the easy-to-navigate website and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Because my weight increased slightly over the past month, you put my order on hold to find out why, that tells me your company doesn't just hand out orders willy nilly. This means your company cares a... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Quick online consultation supported by photos. Drugs with me by Monday evening after ordering on Sunday. For a fungal toe nail infection it saved me a 3-4 week wait for a norma... See more

Company replied

Rated 5 out of 5 stars

Always a fast efficient service This company really does look after you They carefully monitor you to see if your still suitable Every month you need to update your information Any issues they... See more

Company replied

Rated 5 out of 5 stars

Contacted SOP re failure to adjust to Weygovy and requested change back to Mounjaro. Appt booked within a few days with pharmacist who checked everything with me and agreed to issue low dose of Mounja... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Pharmacy
  4. Weight-Loss Service

Written by the company

Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK

Simple Online Pharmacy

Written by the company

Committed to keeping prices low.

Lowest Price Guarantee.

If you find a prescription medication at a lower price, we will match it.

If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order. Excluding GLP-1 medications.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50k reviews

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4.6

All reviews

(50,452)

25,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable advisor

Knowledgeable advisor, polite, explained clearly a suggested plan. Fingers crossed it works but was also told to contact again if I needed further help.

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Siobhan,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Great Service

new medication arrived on time.

1 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Mary,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 3 out of 5 stars

I was on holiday whilst I talked to the…

I was on holiday whilst I talked to the professional on the phone and explained I would not be back until the 28th of Sept and I hadn't started the treatment until Tues the 29th you sent the next months treatment out on the Weds and took the money out my account before I had chance to hold it and on that subject. trying to hold an order is not an easy straightforward action to do on your website.

3 October 2026
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Able to speak to a person via phone to help with any queries you may have,Good prices.

1 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Patricia,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very good service and a simple online…

Very good service and a simple online form to fill in

1 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi June,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Prompt delivery

2 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi David,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Gina,

Thank you for taking the time to leave such a positive review of our service!

Dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Worry free subscription

Worry free subscription. Delivery service is brilliant. My order was delivered on time and in great condition

2 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Sandra,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Excellent fast descreet service easy…

Excellent fast descreet service easy check out only thing I would say is more discounts needed

1 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Theresa,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Promt service

Promt service , efficent and quick

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi David,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Quick and easy online process and…

Quick and easy online process and delivery

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Terri,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Really quick processing and delivery

Really quick processing and delivery. Great service as always.

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Laura,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Tracey,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. Website ordering problem resolved quickly and discount offered

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Mr,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Experience with simple on-line pharmacy…

Experience with simple on-line pharmacy was excellent from filling out the forms to the quick delivery

Really pleased overall

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Kath,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very quick reliable service

Very quick reliable service

3 October 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi traceymacpherson,

Thank you for taking the time to leave such a positive review of our service!

Dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi susan,

Thank you for taking the time to leave a lovely review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

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